- ALL-NEW NEXT GENERATION PILLOWCASE - Now 10% silver fiber (double the last generation version), much softer & comes in a new color (stone)!
- GOTS-Certified Organic Cotton Pillowcase
- Woven with Highly Conductive Silver Fiber
- Includes 15-Foot Universal Grounding Cord
- Matched to the color of GroundLuxe fitted grounding sheets
- Soft, machine-washable pillowcases
- Generously sized
- 400 Thread Count
You’ll love GroundLuxe products or your money back!
IMPORTANT: Many people report that it takes time to experience the effects of grounding. Some report that it is immediately beneficial, but others do not. For this reason we recommend roughly one month of regular usage before you assess whether or not it works for YOU.
If for any reason you are not completely satisfied with your GroundLuxe products, we offer a full refund less shipping within 30 days of purchase.
IMPORTANT: To qualify for a refund, the returned product must contain all parts, especially the grounding cord because we test those when they are returned.
To get started just send us an email at support@groundluxe.com.
Shipping Policy Details
Generally, orders are delivered in 3-5 business days.
All orders are eligible for a return and refund or exchange within 30 days of the delivery date. All returns must be in their original packaging and must include all accessories that were part of the product. You’ll also need the receipt or proof of purchase or be able to provide an order number.
To start a return, you can contact us at support@groundluxe.com
If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at support@groundluxe.com.
Order Cancellation
Within 4 hours of placing your order, you can cancel the order.
Returns
For 30 days after delivery, we accept returns for any reason. After that time, we accept them only for verified manufacturer defects from customers who have claimed the extended warranty here.
To complete your return, we require your order number and a reason for the return. The reason can be anything, but we want to constantly improve so we do require a reason.
To be eligible for a return, your item must be in the original packaging and include all accessories that originally came as part of the product (like a cord, safety adaptor or outlet tester).
If the item is lost or stolen from your delivery location, we will not be responsible and we do not offer refunds in this case.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.
If you are approved, then your store credit will be processed, and a credit will automatically be applied to your account.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
Generally speaking, it is far easier to return an unused item and order a new one than to do an exchange. If you'd like to do an exchange, contact us at: support@groundluxe.com
What is the Restocking Fee?
There is no restocking fee. Lots of competitors charge this, we do NOT.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
FAQs
Q: How do I wash this bedding?
A: Use a "free & clear" detergent or 1 cup of white vinegar as the detergent. Avoid bleach, fabric softeners and dryer sheets. The idea is not to coat the sheets with any sort of residue, but otherwise you launder as usual.
Q: How do you clean grounding mats?
A: Grounding mats are not meant to be machine washed (and doing so voids the warranty) so you just wipe them with a clean cloth and water.
Q: How do you set up the product for the first use?
A: Attach the button end of the cord to the button on the grounding product. Then plug the grounding post end into the grounding port of a standard electrical outlet. There is really only one place where the grounding post will fit, but for removal of any doubt, see below:
Q: Can I wear pajamas to bed when I use this?
A: Sure. Grounding sheets and pillowcases are intended to be in direct contact with your skin but that could be your hands, face, feet, etc. So you can sleep naked if you want to but don't blame us, that's...totally up to you...
Q: How far do I need to drive the grounding stake into the ground?
A: Only as far as you can push it in with your hand. Do NOT drive it in with a hammer.
Q: Can I put the sheets over a grounding mat?
A: Yes, this is one configuration that eliminates the need for the cord on the sheets. The mat is always on the bed and the sheets ensure conductance, but because the mat is plugged in and grounded, the cord from the sheets is unnecessary. You don't need to use both. The same is true of the pillowcases. However, there needs to be ambient humidity or perspiration present for this to work, the water creates the conductance.
Q: Will the sheets fit my deep mattress?
A: The sheets are designed to accommodate mattresses up to 13" in depth. If you have a deeper mattress than that, a grounding mat is a better bet.
Q: Where are these products made?
A: We are currently investigating sourcing from other countries, but currently all products are made in China. It's difficult to find certified organic cotton grounding sheets made elsewhere, especially for any sort of reasonable price.
Q: When will my size be in stock?
A: Any given size is rarely out of stock for more than a couple of weeks. Our site runs out of stock before Amazon, which is why we added the "Buy with Prime" button to our site. Using that will allow you to buy them down to the last unit and new arrivals show up there first as well.
Q: What is the percentage of silver fiber in your sheets?
A: The sheets contain 10% silver fiber. The fiber itself is composed of 18%-22% silver, with the rest being nylon for durability.
Q: Can this be used with a heated mattress pad?
A: Yes.
Q: Do you deliver to my country?
A: Our products are currently only available in the United States and Canada. They are available in Canada only via Amazon.
Q: Does my outlet need to be grounded first?
A: Yes! If your outlet isn't properly grounded then the product won't work and if it's really improperly wired it could be dangerous, so always test your outlet with an outlet tester prior to using grounding products.
Q: I just bought a sheet, does it come with a pillowcase?
A: No. Each item is separate unless you purchased a bundle.
Q: Can I put this sheet under my existing sheet?
A: That is not ideal. Grounding sheets are meant to replace your fitted sheet, though you could keep your flat sheet. If you want to do that, use a grounding mattress pad instead.
Q: Can I plug it into a surge protector or extension cord?
A: Yes, the grounding ports on those just extend the grounding port of your outlet but function the same way.
Q: Does wearing jewelry affect the performance of the grounding product?
A: No.
Q: Does the sheet/pillowcase/mat come with a cord?
A: Yes, all products come with the cord.
Q: Does the product come with a grounding stake or outlet tester?
A: No, just the product and the cord.
Q: Do these products emit EMF?
A: No, they don't consume any electricity at all and they just ground you to the earth outside. In fact, some people use them to mitigate EMFs.
Q: Which side of the grounding mat goes up?
A: The side that looks like leather goes up (touches your skin).